Google Rating
4.9
Based on 14 reviews

Who we are

Our website address is: https://kratzerseptic.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Customer Reviews

Read Our Valued Lehigh Valley Customer Experiences!

Not only did they schedule you me right in shortly after me submitting a request, but they came in and did an excellent job and went beyond their way... to do more by clearing out a clogged portal. I am thankful for their services and happy to see that there are companies out here that still dedicate themselves to thier customers!! I would hands down recommend this place to anyone looking for professional work!read more
Brokentopeace T.
Brokentopeace T.
13:43 10 Dec 19
Great and courteous service.. A special thank you to Becky for managing the process smoothly and problem free..
Joseph Y.
Joseph Y.
14:09 01 Nov 19
I can not say enough about how great this company was to work with. The staff was so nice and helpful and the price was great.
Jennifer A.
Jennifer A.
16:35 24 Oct 19
I would highly recommend Kratzer. Becky was great to work with. She answered all my questions via email and scheduled my appt. Tim the driver was... very friendly and helpful. I will use Kratzer for all my septic needs.read more
Andy S.
Andy S.
17:43 02 Oct 19
Had an emergency pump situation and they came out within a few hours to help, mind you we live in Schnecksville and they were coming from Bath. The... lady I spoke with (Becky) was very kind and understanding of our situation and pulled strings to help us take care of our problem today!! The gentleman who showed up to pump our tank was very kind and courteous, he explained to us what he was doing and was fast but thorough. Not to mention the price was just as they said it would be, which was lower than some quotes in the area. I would definitely recommend Kratzer again to anyone looking to have their septic issues taken care of promptly, and affordably by kind and courteous people. We will also only be calling them in the future with any of our septic needs! Thanks Kratzer Septic Service!! Review by: (Karen Ziegler-Bliss)read more
Karen Z.
Karen Z.
20:09 08 Aug 19