Prompt, courteous and professional. Will use again.

septic repair, they came right away, fixed my broken pipe, moved a stone wall without breaking a single block all while being super friendly in the most freezing temperatures. Excellent service and company.

we have been using your business for our septic services for over 25 years we are more than happy with everything you did

Chad was very efficient, personable, and knowledgeable. He gave us advice about the brands of TP to avoid to prevent future issues.

This company was recommended to me and I’m glad I listened! Hands down amazing. I will continue to use them.

We got several quotes and shopped around to replace/expand our septic system. Kratzer was awesome and became the clear choice. Office staff was on top of everything. Excellent communication. Project went according to contract. Angelo and Jeremy explained everything very clearly to us and were onsite for the project. We felt like they bent over backwards to really take care of our “crappy” situation. Would highly recommend and will definitely return for future needs.

I'd like to start by saying I'm not one who typically posts reviews. Nor was I asked to do so as is often the case. For me, this called for a review.

I recently had an experience where I had an activation of the Tank Alert alarm for my septic system. Needless to say I immediately envisioned horrific things coming my way if you know what I mean. That said, I have the system cleaned and serviced regularly, I've never had a septic problem nor have I ever experienced an activation of my septic system alarm.

Although I wasn't a current Kratzer Septic Service customer, I called based upon the recommendation of two friends who are in the Well drilling and plumbing business. I called Kratzer and spoke with Stacey. Stacey was aware that I wasn't a past or current customer and stated that they were totally booked. She proceeded to say that regardless of me not being a customer, she didn't want to see anyone in that situation and would do all she could to move some appointments and get someone to my home as soon as possible.

After just a few minutes she called back and said she would have a technician to my home in an hour! It got even more impressive from there. Technicians Brian and Damon responded shortly thereafter and proceeded to check all the septic breakers, the three septic alarm systems as well as my four separate tanks (large home, large system). Soon thereafter, he ultimately diagnosed the problem and began to make the repairs.

During the course of those repairs, I suggested replacing one of the tank pumps (given that the age of the pump was unknown) as well as a upgrading to a larger aerator in another tank. Brian and Damon agreed, saying both were functioning as needed and would merely be unnecessary expenses. The fact that they didn't take advantage to "up-sell" me on was appreciated. They then proceeded to clean and service my entire system, make the necessary repairs and re-set and double check the breakers and alarms located in my basement. Lastly, they gave me a rundown on my system and educated me on what to do in the event I encounter another "septic emergency".

I cannot say enough good things about Stacey, Brian and Damon, and how they stepped up to the plate for a non-customer. I later spoke with the friends who recommended Kratzer and they weren't surprised at all. They said it's a family business that's "been around forever" with a reputation for quality service. I'm now a Kratzer customer and would not hesitate to recommend them to anyone.

Drive was friendly, knowledagble and made the whole thing seamless. Thanks!

On time, friendly, knowledgeable and reasonable price

The Kratzer team is second to none. They responded timely to our call and came out promptly to help. They are, quite simply, the best … from the individual answering the phones to the gentleman who came to our house!

We dealt with a gentleman that was very friendly. Great work!
Would highly recommend!!!

Showed up exactly when they said they would. Person who performed the septic service was friendly and professional. I would recommend them to everyone.

Excellent service! They replaced a baffle and pumped our septic tank. Chad was great-we will use Kratzer again!

Very thankful for Angelo, Stacy & the whole team at Kratzer for replacing my septic system. We had a nightmare of an experience with another company and they stepped in and got the job done EXTREMELY promptly and professionally. Pricing was fair and honest and they did a great job. Thank you guys so much!

Great service very quick very knowledgeable best price around would recommend to everyone

Always great service. Good feedback during cleanout, explains things to keep an eye out for. We have 9 kids living at home so I get this cleanout service done annually. Last year they had to replace the septic pump...perfect job.

Easy to schedule, great service, awesome employees.

Serviceman arrived on time, was personable, did an excellent job, explained everything he did. I will absolutely use this company again

Stacy and Lisa in the office are great to work with and talk to, proving great input and information. The pumper drivers are also very pleasant, professional, on time and nice to work with. They all do top notch work.

Hello, just wanted to say that the gentleman that did our tank was very thorough and friendly. Nice to deal with a company that has employees like him. -Carl

great quick service, very informative and reasonably priced

Kratzer is an outstanding company to do business with. Stacey and Tony are very efficient, friendly and honest employees. They are always ready to assist us when we need their help.
Thank you Kratzer Septic Services.

Very helpful on the phone, patiently answering all my questions, then very informative during their visit, when I had even more questions. Reasonably priced, job well done.

Well done Kratzer Septic Service!! It's a "stinky" job - but someone's got to do it - and they did it best!!! So much thanks to Kratzer for going above and beyond!

Beginning with taking the extra time to help us find our pump tank lid that was seemingly buried in our yard .... The wonderful ladies in the office (Tina and Stacy) helped us solve a mystery by locating it on google earth!! Our alarm was also going off - and they did their best to squeeze us in for an appointment that week to get it taken care of. Jeremy, the gentleman that came to service our tanks was very kind, informative and did a great job!!

Thank you Kratzer for such a professional job!! Great service, reasonable price, we are lucky we found you!

We've used Kratzer for years to pump our septic tank. They're super friendly and efficient. It's nice to get a reminder about when it needs to be done. I highly recommend them!

KRATZER WAS CALLED BECAUSE I BELIEVED MY SEPTIC TANK WAS FULL, AND IN DANGER OF BACKING UP INTO THE HOUSE. THAT TURNED OUT TO NOT BE THE CASE, HOWEVER KRATZER DISPATCHED AN OPERATOR THE NEXT DAY, AND HE COMPLETELY DRAINED MY SEPTIC TANK, INSURING IT'S READY FOR ANOTHER SEVERAL YEARS.

outstanding job thank you for helping

Kratzer employee was very courteous and knowledgeable doing his job. He checked to make sure things were working properly and finished his job. I paid the bill and helped him to pull out of the driveway, he was a very good representative of his company.

They came the very day I called.. The man was very helpful and nice. Great job!

Woke up to a backed-up toilet and called Kratzer's right away. They had someone there the same day and resolved the problem quickly and efficiently. Their pricing is competitive, and their work is impeccable. I use them for all my septic and plumbing needs. Thanks to everyone at Kratzer Septic.

Chad from Kratzer did an exceptional job. I would highly recommend them and their service

Very professional great service!

Kratzer came out to pump out our septic tank and repair both baffles. Customer service was great. They arrived on time. Worked efficiently. The price reasonable and actually less than what I expected. Everything went as it should. I will definitely use them again.

Kratzer Septic's service is exceptional in many ways! They are always on time and efficient. They offer very practical advice without being pushy!!! I strongly recommend their excellent service to anyone with a septic system!

They came out the day of. Super affordable, beats anyone else in the area . Will use again and refer them to anyone I know.

Very professional took care of problems very quickly.

We have used Kratzer ever since we moved here almost 15 years ago. Their technician was polite, informative, and efficient. The office contact handled our appointment professionally and the staff always send a reminder telling us it is time to schedule service so is not in danger of being forgotten. I would recommend Kratzer Septic Service without hesitation.

came out same day,, took care of full septic and replaced damaged pump..in 2 hours .. and with great communication.. and fair price

The team at Krazter Septic was fantastic—professional, reliable, and knowledgeable. They made the whole process smooth and stress-free. A special shoutout to the wonderful ladies in the office, who were friendly, helpful, and always on top of things. Outstanding service all around!

Great service and great knowledgeable people!

Over Easter Weekend our septic system backed up into the tub and I emailed them and as soon as they opened on Monday morning I got a phone call and they were out the same day. They fixed my issue and the price was fair. When I first bought our house five years ago we had an issue with the septic and we needed a new system the owner worked with prices because we had to have it pumped twice a week until we could get the new system installed. I would recommend this company to anyone that has septic issues.

Tony came out and answered all my questions and more. He was so personable and very nice!

Very good customer service. They were able to understand and adapt to my needs as customer thank you