Kratzer is great to work with. Professional from initial phone call to job completion. Our technician, Tony, provided excellent service.

Very pleased with the service. They emptyed our septic tank.

Everything was simple and easy. Great customer service

Honest and amazing hospitality. The secretary, that constantly answered the phone when I called, and answered every question I had, was also amazing. I will recommend these guys to anyone that needs service.

Been using Kratzer for ~6 years now, and they're a reliable company.

This is my first house with a septic tank, and I had no idea how they worked at all when I moved in. But the workers here have always been patient, and, if anything, eager to answer questions... so I learn a bit more every time I talk to them.

Didn’t catch my service tech’s name but overall prompt, courteous, fast service, informative, and reasonably priced. Found my new septic company. Thanks!

Great company to do business with! They make things so convenient, understanding & so patient with any questions & your answer is one that you will understand. So quick with emergencies. As long as Kratzer's stays in business they will have me as a customer. I give them 7 stars, 5 just isn't enough! ⭐⭐⭐⭐⭐⭐⭐

We had a great experience with Kratzer Septic Services😊

Kratzer was the quickest people I could get to do the job fast, dependable and reliable. They're very knowledgeable and helping with all my problems. I cannot say enough about kratzer professional people that do professional work. They write them up there with the best. They definitely eliminated all my problems for me. I can't thank him enough

Very happy with the service. Previously used another company and was unhappy with them, many customers recommended Kratzer and they did not disappoint. Fair pricing and answered all our questions!

Fast, professional, same day service for our unexpected event yesterday. The office staff was super helpful and friendly.

Great company, great communication, clean. Highly recommend

The service technician showed up on time, was pleasant, and efficient.

Great company to work with and friendly, professional, knowledgeable staff!

The service man was very polite and courteous.

Arrived when they said they would very professional

Brian and Damion were absolutely awesome. Great guys. I've tried other septic places but Kratzer is my favorite. Even the lady on the phone is absolutely wonderful. Thank you for such great service. My pump was replaced and septic pumped quite quickly. I was very impressed with the great service and I've done over 25 years of retail. Again, thank you

Our technician was friendly and informative, and he took a lot of time to make sure he did the job properly.

The communication from start to finish was phenomenal, and the driver showed up right on schedule and couldn't have been more friendly or more helpful. I am extremely pleased with my interactions with Kratzer, especially since this is the first time I have used them! They run an A+ operation all the way!

Kratzer Septic Service was fantastic to deal with for the upgrade of our septic system after it failed. Stacy walked us through the process from permits to install and answered any questions. The team installing the new tank and drains were prompt, organized and efficient. We are very satisfied with the job done. Thank you, Kratzer’s!

Great service and friendly staff

Had Kratzer Septic Service come out to my home in Easton for a septic pump-out and couldn't be more satisfied.

Tony was incredibly professional from start to finish — he got the job done quickly and efficiently, but what really stood out was the knowledge he brought to the visit. He walked me through the current state of my system and gave me genuinely useful guidance on how to maintain it properly going forward. That kind of insight isn't something you expect from a service call, and it made a real difference.

Great guy, great company. Kratzer has earned a long-term customer.

I’ve been using them since I purchased a home with a septic system in 2002, and I would never use anyone else. They also did the installation of my new system in 2013! I just had my tanks pumped...they let me know when they arrived, inspected it, cleaned it out, and made sure they provided me with an update before they left! The cost was less than $500 for a 1750 gallon tank

I cannot say enough with how impressed I have been with the service from Kratzer. Our pump died and we needed urgent support. Kratzer was completely booked but they went out of their way to provide an immediate clean out and then subcontracted with another provider to get the pump replaced. Lisa and the team went way above and beyond to help me. I will use them for all septic services from this point forward.

From start to finish our septic tank and pump issues were taken care of completely. My call with Stacy was incredibly helpful, she lowered my stress levels and had Brian & Tony come to our house in less than an hour to fix our problem. Both men were were professional, knowledgeable, friendly. They answered each of my questions thoroughly and clearly, ensuring I fully understood their explanations. I highly recommend them for anyone that has a septic tank.

KRATZER’s people were here on time and very nice and knowledgeable.They fixed my system and then went on there way

I have used Kratzer Septic Service every 3 to 4 years since 1991. They have an excellent system in place that sets the time of the next cleaning, 4 years for us, and that time is promted by reminders to schedule the exact date by snailmail, phone, and email with their office associates who are professional and great in which to deal. Their associate, Tony, is the employee who arrived to clean and inspect the tank. He too was great in which to work.
In short, great company + great service +great employees=
Repeat Business. I have used them over 34 years and will continue to do so.

Excellent work. The gentlemen emptying our septic tank used all his hoses on the truck to reach my tank. I said he could go in the yard. He said he already had a few thousand gallons in the truck and was concerned the weight would make ruts in my yard. He preferred to haul out all the hoses even though I said it was OK to do so. I wont use any other service than Kratzer.

Amazing service and speed. Called with an emergency, they were at the house within the hour. Service technician was polite and knowledgeable. Accurate estimate and reasonable pricing.

We were very satisfied with the service provided. Brian was professional and we appreciated the time he took to answer our questions and explain the details of the septic system in our new home. Would definitely recommend their service.

came out same day,, and then two days later to repair the uneven ground around septic

Great work and very informative.

Prompt, courteous and professional. Will use again.

septic repair, they came right away, fixed my broken pipe, moved a stone wall without breaking a single block all while being super friendly in the most freezing temperatures. Excellent service and company.

we have been using your business for our septic services for over 25 years we are more than happy with everything you did

Chad was very efficient, personable, and knowledgeable. He gave us advice about the brands of TP to avoid to prevent future issues.